Falcon's Club

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Terms and Conditions

Terms & Conditions

As a registered Member of Father Falcon BV (“Member”), you agree to abide by these Terms and Conditions, and when ordering, or purchasing anything from a supplier of products or services (a “Supplier”) you agree that these Terms and Conditions shall apply to your order. These Terms and Conditions shall prevail over any other terms and conditions in any form whatsoever.

The following capitalised words, terms and phrases used in these Terms shall have the meanings ascribed to them in this Section 1 (Definitions):
“Benefits” means the benefit made available to Members by Suppliers
“Member” means the person whose name is registered under the relevant membership of Falcon’s Club
“Membership” means the membership of Falcon’s Club
“Membership Fee” means the fee payable on an annual basis for membership
“Payment Card” means the debit or credit card information supplied by Member and used to process payment for Membership Fees.
“Request” means a request placed by a Member with Falcon’s Club
“Supplier” means any third party who offers any goods or services to a Member via Falcon’s Club, acting on behalf of or as an agent for the same Member
2.1 Admission to Membership at Falcon’s Club is subject to verification and acceptance by Falcon’s Club at its sole discretion. Falcon’s Club will notify you in the event that your Membership application has been accepted. Should Falcon’s Club reject an application; there is no duty to disclose the reasons for doing so.
 
2.2 You agree to ensure you provide correct details when you apply for Falcon’s Club Membership and your failure to do so may invalidate your Membership. Your responsibility to provide accurate information is a continuing obligation and you must notify Falcon’s Club in the event that any information provided by you changes.
 
2.3 We reserve the right to discontinue or modify the membership plans and/or these terms and conditions at any time.
 
2.4 The Services and your Membership are licensed to you and you personally. As such, the Membership and associated Services cannot be assigned, licensed, sub-licensed or otherwise transferred to anyone other than you at any time without the prior written consent of Falcon’s Club. Falcon’s Club is under no obligations to honour a request made by a Member for or on behalf of any other person. You are responsible for ensuring that no one other than you uses your Membership.
 
2.5 Access to and use of the Members-only section of the Falcon’s Club web or mobile platforms is obtained by inputting the right combination of username and password which is attributed to each Member on an exclusive basis. You are solely responsible for maintaining the confidentiality and security of your username and password and you agree to notify Falcon’s Club immediately if you believe that there has been any breach of security or an unauthorised use of your name and password. Falcon’s Club assumes no liability whatsoever for any unauthorised use of your account details and expressly disclaims the same.
 
2.7 The Membership is only available to persons over the age of 18. Any unauthorised or attempted use by person under the age of 18 will be null and void.
3.1 Membership Fees are communicated upon application and on the website immediately preceding payment.
 
3.2 Your payment of the Membership Fee shall constitute and be construed as your express acceptance of these Terms and consent for us to start offering our Services immediately.
 
3.3 Membership Fees will be refunded in full if Membership is cancelled within 7 days of subscription, provided the Member has made no use of any of the Services within that period of time. Once the 7-day period from the date of subscription has expired, your Membership Fees become non-refundable. However, Falcon’s Club may at its sole discretion elect to refund your Membership Fee in whole or in part depending on the circumstances relating to the cancellation of any Membership.
 
3.4 Falcon’s Club reserves all rights to cancel or suspend your Membership and for any reason it deems appropriate (at its sole discretion). If Falcon’s Club cancels your Membership, it shall refund the prorated portion of Membership Fee based on the time remaining until the Membership expires for that year.
 
3.5 Your Membership is initially valid for 12 calendar months from the date of subscription and will renew automatically for successive periods of 12 calendar months (each, a “Membership Term”) unless you contact Falcon’s Club at [email protected] expressly requesting to cancel your Membership and delete your Membership account at least 30 days prior to the end of the current Membership Term.
 
3.6 Membership Fees become due and payable within 7 days from acceptance of your Membership application and upon the renewal of each Membership Term thereafter.
 
3.7 Upon the automatic renewal of the Membership Term, you authorize Falcon’s Club to charge the Membership Fee that is associated with the renewed Membership Term using the Payment Card details you provided. If Falcon’s Club does not hold your payment details you will be contacted directly in order to renew your Membership.
 
3.8 Any changes to the Membership Fees will be notified to all members in advance of their renewal date.
 
3.9 If, during the course of your current Membership Term, you wish to upgrade your Membership to a higher Membership Tier, the difference in price of the higher Membership Tier and the existing Membership Tier for the remainder of the Membership Term will be calculated on a pro rata basis automatically via your profile.
 
3.10 Any complimentary Membership is valid for up to 1 year and shall automatically renew at the end of the Membership Term at which point, the Member will become liable for payment of the applicable Membership fee and will be debited from the credit card associated with the account. By accepting a complimentary Membership, you authorise Falcon’s Club to charge your credit card for the following Membership Term, unless you cancel your Membership in accordance with these Terms.
4.1 As a Member of Falcon’s Club, you may be entitled to Benefits as set out on our website and App. Benefits are for Members only. The Benefits we offer are those which Suppliers have committed to offer and thus the obligation to honour those Benefits lies entirely with the Supplier.
 
4.2 As a registered Member of Falcon’s Club, please note that Suppliers of Benefits and the Benefits themselves are subject to availability and may change from time to time without notice.
 
4.3 Falcon’s Club aims to ensure that the Benefits remain available at all times and we are constantly negotiating new Benefits to ensure that you receive maximum value from your Membership. If any of the Benefits become unavailable, we will use all reasonable endeavours to ensure that prior commitments are honoured by the Supplier. However, we cannot accept any responsibility and shall in no way become liable for the acts or omissions of Suppliers.
 
4.4 Members should always sign into the website or App of Falcon’s Club to view the further details of each offer to ensure that they understand all the terms of any offer.
5.1 Falcon’s Club reserves the right to withdraw any of the Services and/or to refuse to supply the Services requested.
 
5.2 When you make a booking with the hotel or purchase a good or service from a Supplier, you are entering into a contract with the hotel or the Supplier only. We accept no responsibility for the acts or omissions of the hotel or its Supplier and do not assume any responsibility or liability should a Supplier breach any of its contractual obligations.
 
5.3 When you book a hotel or a Service, the terms and conditions of the hotel or Supplier of the Service will apply to your booking and we advise that you should read and understand these terms carefully. 
 
5.4 Should any of the terms and conditions of a hotel or Supplier conflict or contradict these Terms, these Terms shall prevail insofar as we, Falcon’s Club, are concerned.
 
5.5 Suppliers are responsible for providing you with the services, products and benefits you select. Falcon’s Club expressly disclaims any and all liability for any act or omission of any Supplier or any loss incurred by you as a result of any act or omission of a hotel or Supplier.
 
5.6 When ordering a product or service or accessing a benefit, you may be required to provide your Payment Card details. If you request and authorise Falcon’s Club to use your Payment Card in order to pay a Supplier for products or services, you acknowledge and agree that Falcon’s Club shall have no liability in respect of or be responsible in any way whatsoever in respect of the use of your Payment Card provided that Falcon’s Club acts in accordance with the instructions issued by you in relation thereto. You undertake that all details you provide to us for the purpose of booking, ordering or purchasing products or services are correct, that the Payment Card you are using is your own and that there are sufficient funds to cover the cost of the product or the service.
 
5.7 When making purchases with our suppliers, all members must identify themselves as members of Falcon’s Club and will be required to show evidence of membership and valid identification.
 
5.8 Telephone calls with Falcon’s Club may be monitored or recorded for training and quality control purposes.
 
5.9 Services will be provided in English during normal business hours.
 
5.10 If you wish to make changes or cancel a confirmed booking, you must contact the hotel or Supplier. Changes and cancellations can only be accepted in accordance with the terms and conditions of the hotel or the Supplier. Upon confirmation of the booking, you are bound by the terms and conditions of that Supplier’s cancellation policy.
 
5.11 Members are responsible for checking with the Supplier and confirming that all booking details are correct. Falcon’s Club does not accept any liability should any errors occur as part of the booking process.
 
5.17 All hotel bookings must be made in the name of the Member. Should you wish to book additional rooms, these rooms should be booked in the name of the Member to receive the benefits for this room too. 
6.1 While we will do what we can to protect the security and protection of your data, we cannot guarantee that unauthorised third parties will not be able to intrude on our systems. You shall promptly notify Falcon’s Club of any actual or suspected unauthorised third-party access to your account by emailing [email protected]. You undertake and agree to cooperate with, and assist, us in any action or proceedings by us to prevent or otherwise deal with any unauthorised receipt, access or use of your account by any third party.
7.1 You may gift a Membership to any person as designated at the time of purchase.
8.1 Notwithstanding anything to the contrary, Falcon’s Club plays no role in the booking or purchase of goods or services from hotels or Suppliers. 
 
8.2 You are responsible for and shall use your own skill and judgement as to the quality, value and suitability of such information when deciding whether to enter into any contract with any third party for the supply of services or sale of goods.
 
8.3 Your contract for the purchase of products or services is made with the relevant Supplier only. Falcon’s Club ensures its Members have benefits but does not intervene in the booking or purchase of goods or services. Falcon’s Club only brings both parties together and can never be held responsible. 
 
8.4 You agree that any contract entered into by you with any of the Suppliers is an independent contract. Falcon’s Club hereby disclaims any and all liability for any act or omission of any Supplier or any loss incurred by you as a result of any act or omission of a Supplier.
 
8.5 When rendering our Service, the information that we disclose is based on the information provided to us by the Suppliers. As such, the Suppliers that market and promote their Services through Falcon’s Club are fully responsible for updating all rates/fees/prices, availability, policies, conditions, and other relevant information that gets displayed on our end. Although we will use reasonable skill and care in performing our Service, we will not verify and cannot guarantee that all information is accurate, complete, or correct, nor can we be held responsible for any errors, any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade, or maintenance of our Site or otherwise), inaccurate, misleading, or untrue information, nor non-delivery of information.
 
8.6 Each Supplier remains responsible at all times for the accuracy, completeness, and correctness of the information (including the rates/fees/prices, policies, conditions, and availability) displayed on our Site. No content made available on our Site or as part of the Services shall constitute or be regarded as a recommendation or endorsement of the quality, service level, qualification of any Supplier unless explicitly indicated as such.
 
8.7 Falcon’s Club accepts no liability for any losses or claims arising from any interruption or inaccessibility of the Site (whether permanent or temporary).
 
8.8 Falcon’s Club shall not be liable for any loss, cost, expense or damage of any nature whatever (whether direct or indirect) resulting from the provision of the Services or your reliance upon the information and recommendations provided by Falcon’s Club hereunder and the resulting supply of goods and services to you by any third party.
 
8.9 Falcon’s Club aims to ensure that viruses (or other programs having adverse effects) do not reside on any of Falcon’s Club’s platforms or systems, but you expressly agree that Falcon’s Club shall have no liability of any damages or losses (whether direct, indirect or consequential) caused to you or any third parties.
 
8.10 Falcon’s Club shall not be liable to any Member or third party, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profits, revenues, savings, goodwill and/or similar losses, or losses due to data or information breach whether direct or indirect or, any special, indirect, consequential damages under or in connection with the Membership or use of any of the Services.
 
8.11 Members and users acknowledge that any contract entered into with any Supplier is an independent contract beyond the control or will of Falcon’s Club. Falcon’s Club hereby disclaims any and all liability for any act or omission of any Supplier or any loss incurred as a result of any act or omission of a Supplier whether or not arranged through Falcon’s Club.
 
8.12 You agree to indemnify us fully and hold us harmless on demand from and against all liabilities, costs, expenses, damages and losses, legal costs and all other reasonable costs (including costs (including legal, attorneys and court fees) incurred in connection with the defence of claims, suits or proceedings brought by third parties)) and expenses suffered or incurred by us arising out of or in connection with your use of the Services, its content, your breach of these Terms and/or as a result of your violation of these Terms and/or as a result of your violation of any applicable laws or regulations.
9.1 Falcon’s Club may vary these Terms from time to time and will notify you of any changes in a timely manner. Notification can be either by the website, the App, email, post, the newsletter or other personal deliverance service.
 
9.2 Your continued use of your Membership constitutes acceptance of the altered Terms.
10.1 Falcon’s Club owns or is lawfully entitled to all of the copyright in this Site. All other intellectual property rights are reserved. The Services are for your personal use only – you may not use it for commercial purposes. You may only download to your personal computer for viewing purposes and print out a number of pages of this Site for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this Site.
 
10.2 All rights (including intellectual property rights such as copyright, trademarks, etc.), title, and interest in and to the Services including but not limited to all information, data, text, maps, the design, logos, icons, editorial content or other content of the Services, and the underlying code and software in the Services are and will remain the exclusive property of Falcon’s Club and its licensors. The Services are protected by copyright, trademark, and other laws and treaties around the world. All such rights in the Services, content and related material are expressly reserved.
 
10.3 Nothing in the Terms gives you a right to use the Falcon’s Clubs name or logo, trademarks, domain names (or any variation thereof), or other distinctive brand characteristics.

11.1 Falcon’s Club assumes no responsibility for the accuracy, truth or completeness of information derived from the content displayed on its website. Some content is linked to other websites and Falcon’s Club shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by the use of or reliance on any content, products or services available on the website or any third-party sources to which content of the website is linked. The inclusion of any hyperlinks to such other websites does not mean that Falcon’s Club endorses the information or opinion of any other material on such websites or has any association with the owner thereof.

12.1 These Terms and your Membership with Falcon’s Club are governed by the laws of Belgium and are subject to the exclusive jurisdiction of the courts of Belgium, irrespective of conflict of law rules.
 
12.2 Any dispute arising out of or related to these Terms or the use of the Services and/or a visit to the website or the App and our services shall exclusively be submitted to the competent courts of Brussels, Belgium.

12.3 The language of the procedure is Dutch. 
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